If you are in the market for a new or used vehicle, I highly recommend the folks here at Hawk VW! Kind, honest, and friendly, we were greeted by Lambert and then met Ray (gen. Mgr), and both men were great to us! Lambert is very knowledgeable about VW vehicles. He sold us on the Atlas! We have owned 6 Fords over he last 20yrs, Lambert was able to switch us to VW owners! The atlas is slightly larger than an Explorer, much more comfortable seats, more bells and whistles for less than an Explorer. I am loving the Atlas, the drive is smooth, comfortable, and it’s very stylish! When you walk on a dealership lot, you worry you will be jerked around, not be told the truth, NOT THE CASE at HAWK VW! Their was a scratch on the Atlas we chose, their detail employee noticed it and pointed it out to Ray, who then searched their inventory and found another Atlas the twin of the one I agreed to purchase! He came up to me (while we thought credit was being run) and said we have a problem. (Insert, panic, shock, confusion when we have outstanding credit) We looked at each other then back to Ray and he told us about the scratch and how they were going to take care of us. HONESTY is always best! We were even more confident in our decision to do business with Hawk! It was a great experience! Tell them we sent you! (I get nothing out of it, just say hi for me)!

Parts dept is awesome!!

Very friendly staff, especially Mario Guevara. We didn't feel pressure to make a purchase. Went for a test drive in an Atlas, he definitely had a lot of knowledge about the car. The purchase was seamless. Definitely recommend shopping at Hawk for your next vehicle. Thanks to Mario for a great experience!

Bought my second VW Atlas from them and I couldn’t be happier! Jose G. went above and beyond to help me find the perfect car for my family! I would highly recommend Jose to anyone looking for their next car!

I’d like to thank Hillary and Jeanie from the parts and service departments. We got a flat tire so I called first thing Monday morning and I was immediately helped. Hillary and Jeanie were both very kind and very helpful. They somehow got both the wheel and tire needed for the job that same day and even fit me in for an emergency install that day too. No other VW dealer that I called in the area had both the parts needed and the soonest I could get in with the other dealers was 5 days later. Even more, Hawk VW was the most affordable of all the dealers I spoke with. We would have been in a real jam without this help and I’m very appreciative to Hawk VW and Hillary and Jeanie for their help this week and I hope you can please recognize them for their excellent service. This is yet another reason why I continue to drive out of my way past other dealers to go to Hawk and I continue to refer my family and friends to Hawk VW. Thank you!

I do not write a lot of reviews but Ray and Alex really deserve my respect… I have to admit these guys are not pushy nor disrespectful.. they actually treated us with respect and kindness.. Also would like to add that Ray and Alex approached me when they noticed a scratch on my new car. They are taking care of it and thank you both for a wonderful experience

I recently leased a 2024 VW Tiguan and was met with exceptional customer service through the whole process. Jose and Rafael explained terms, helped me make the right decisions, and matched me with the right services for my needs. My husband also takes his car for service here. We are now a Hawk VW Joliet family. Thank you, Jose and team for making the process easy!

Amazing experience. Chris the manager, and Nate my salesperson were nothing short of absolutely amazing. Flexible, not pushy at all, and incredibly kind. Worked with us for hours for the right deal, and gave us amazing values. No back and forth, no hidden crap, straight forward people. Straight shooters all around, not a single moment I felt pushed or scammed. I’d highly recommend this dealership, specifically make sure you find Nate for a good experience. I’ll be back!

Absolutely! Here's a glowing review based on a fantastic car-buying experience: --- **5 Stars - Outstanding Service!** I recently had the pleasure of purchasing a new car, and I must say that the entire experience was simply outstanding. From the moment I walked into the dealership, I was greeted with a warm and friendly smile by Jose. Their professionalism, knowledge, and genuine enthusiasm made the whole process an absolute delight. Right from the start, Jose listened attentively to my needs and preferences, ensuring they showed me vehicles that perfectly matched what I was looking for. They took the time to explain each car's features and benefits in detail, making it easy for me to make an informed decision. What truly stood out was their patience and willingness to answer all my questions without any pressure or rush. The test drive was an enjoyable experience, allowing me to get a real feel for the car. Jose made sure I was comfortable and guided me through various routes to showcase the vehicle's performance and capabilities. Their in-depth knowledge about the car's technical aspects and practical features left me thoroughly impressed. When it came to negotiating the price and discussing financing options, Jose was transparent and honest, ensuring I got the best deal possible. The entire transaction was smooth and hassle-free, with all paperwork handled efficiently and professionally. I appreciated their clear communication and dedication to making sure I was satisfied with every aspect of the purchase. Overall, my car-buying experience with Jose was nothing short of wonderful. Their exceptional service, expertise, and genuine care for their customers truly set them apart. I highly recommend Hawk VW and Jose to anyone looking for a seamless and enjoyable car-buying experience. I am absolutely thrilled with my new car and grateful for the exceptional service I received.

Great dealership to work with. I have bought a lot of cars over the years and this was a great experience. They understood my needs and made things work without a lot of back and forth. AND most of all, nobody asked me to leave a review, I am doing this on my own! From Mario my salesperson to Dan the GM, all a fantastic experience.

It was my first time buying a car, Charlie Mark was my salesman. He was very knowledgeable and a very nice gentleman made the process very easy and fast. I was in and out with a new car in 2 hours. He answered all of my questions, I never felt pressured. He came in on his off day to make it happened since it was my only off day. This was a great experience. I recommend Charlie as your salesman and Hawk Volkswagen for your dealership.

Argenis was very helpful when I buy my atlas sport, services was amazing very quick process first time I enjoy getting a new car I definitely recommend shop here

I just bought a brand new Volkswagen 2025 SEL Jetta from here. I got an amazing deal and the customer service was great. I had my reservation with Mario Guevara, he was extremely helpful and understanding, just the sweetest guy ever I would 100% recommend you to do your business with him. My car is the grey one in the pic!

Exceptional and fast service!!!

Purchased a brand new 2025 Volkswagen Jetta and they were very easy to work with. I told them what I wanted and they delivered. Big shoutout to Chris K. the used car manager and Mario G. the salesperson that took care of me. Happy to give my business to Hawk VW!

Went in to look at a VW Atlas and was not disappointed great car at a great dealership. My salesperson Argenis was professional and knowledgeable of the Atlas. I would recommend hawk to anyone looking for a VW.

Thank you to Jose, Alex, and Rafael! They did a wonderful job went above and beyond! Helped me and my sister walk out with two brand new cars! I'm extremely satisfied with the experience. Jose was very patient with us. Will definitely recommend to anyone who’s interested in purchasing a car in the near future!

Huge thank you to Charlie and everyone else at Hawk Volkswagen for helping me get into one of my dream cars, Charlie is an amazing salesman and went the extra mile in every way he could. Will always recommend their services!

Argenis made my first car buying experience amazing! He is so patient, kind, and helpful. He took his time to showcase all my options and even found fantastic discounts through my work that I didn't even know I had. I look forward to more opportunities with this Volkswagen location and as well as working with Argenis again in the future.

I had the best and nicest seller named Mario. He was super knowledgeable and answered all my questions. I never felt pushed to buy during the whole process. I was in and out in 2hrs 45min from a trade in, into a brand new car.

Had an awesome experience trading in and buying a new vehicle from Hawk VW. Ricky was super helpful and easy to work with. Absolutely would do business with him again

I love vw hawk in joliet I've gotten 4 cars from them and always had a great experience with sales (ricky) befor was Lukas and both helped me get where I needed to be in price and if anything needed to be fixed they fixed it in a timely manner whitch I love i recommend vw hawk to all my friends 🧡 thank vw hawk you guys rock 🤙 last week I purchased a taos and I love it it need a few touch ups and they fixed them right away vw hawk will always be my go to first if I need cars in the future 😀

My service was great, and Hilary is always so friendly!

Ricky was a great person to work with, very kind and communicated well over the phone as well in person. Dealership overall was clean, and worked with me to get my price where I was happy with signing. Gave me a great number on my trade. In and out signed contract under 2 hours. 2024 TAOS SE

Hillary was very helpful and to the point. No wasted time here.

The service staff at Hawk is always so informed and courteous. Hilary always takes great care when I service my GTI and keeps me in the loop with updates. When I came to pick up my car Hilary was assisting another customer and Tony greeted me with a smile and made sure I was taken care of. Hilary even had my car pulled up front before my arrival. Top notch!

Mario and Rafael helped my mom & I walk out with a great deal + insurance on OUR new cars !! Both are very generous, professional and Bilingual which made everything go by so quick!

We recently purchased an Atlas from Hawk VW, and it was one of the easiest car purchases we have ever made. Our salesman was Mario, and he was absolutely wonderful. He was personable and calm, easy to talk to and to ask questions. He was responsive to our requests, and very knowledgeable about the car. The entire experience was so simple. At no point was there any pressure, and at no point did we need to "talk to the manager". In fact, we never met the manager. All of our dealings were with Mario and it was absolutely stress free. I would completely recommend Hawk and Mario if you are looing for a VW.

Worked with Mario Guevara to lease an ID.4. Process was smooth and straightforward. I worked out the details beforehand and showed up to finish the paperwork and pickup the car

Rubio's assistance was amazing!

Hillary is an asset to this company

I was lucky to have Aaron as a car salesperson when I upgraded my VW Tiguan. He made the upgrade process SO seamless. He was down to earth and not pushy like most car salespeople i’ve dealt with in the past. I wish I went here when I purchased my last VW! It would’ve made the car buying process a lot easier . I also appreciated how the finance manger was respectful of my warranty choices. I highly recommend requesting Aaron and recommend VW Joliet as a whole. I am going to purchase all my cars here in the future.

I appreciate the professionalism & flexiblity that I’ve received every time I’ve been in. Everyone has been kind and polite. I’m grateful to have done business with Mario, Dan & Alex.

Just bought my Volkswagen Atlas here. Awesome experience. Been to few different dealerships and I felt like they were trying to take advantage of me, but here they listened to what I wanted. They were pretty quick, was in and out in about 4 hours with a trade in and new car. I knew exactly what I wanted in the car and Ricky (sales) was straight to the point, showed me what I asked for and didn’t push for different cars etc. He listened and delivered. Very nice guy. Raphael from finance was great too, easy to talk to. I feel like I got a good price for my previous car, so I’m satisfied. Would highly recommend this location and Ricky in sales.

Highly recommend Argenis. Nice guy, straight shooter, no games. He made purchasing a car a breeze. Buying from this Hawk dealership was a positive experience, which I can't say about other dealerships. Thanks, guys.

Went to several different dealerships. These guys were fair to work with and with none of the usual car sales shenanigans. Ask for Ricky. He’s great to work with.

I got car from them,first the staff was way better and professional than naperville volkswagen, second MARiO was the best ,he advice us ,give us options, take time to explain, he even make us happy with the price, I did explain my frustration about Naperville volkswagen with they're rude and unprofessional staff!!! Thanks for your help Mario for sure we gonna refer you to our friends and family 😊

This is my 3rd new Atlas lease, and everything was as smooth as the first two times. Hawk VW is a great place to do business with (straight forward, easy negotiations, and no hidden fees), and Ricky Sahota, their agent I dealt with this time, went above and beyond to make things smoother.